AI Receptionist for Septic Companies: Never Miss a Septic Emergency Again.

Q: How does the AI handle a panicked homeowner with a real septic backup?

The AI is trained to listen for keywords like 'backup,' 'sewage,' 'alarm,' or 'emergency.' Upon hearing these, it immediately escalates, sending an instant SMS alert to your on-call technician's phone and attempting to transfer the call directly.

Q: Can this integrate with my scheduling software like Jobber or ServiceTitan?

Yes. We have robust connections with most major field service management platforms. The AI can check real-time availability and book jobs directly into your existing schedule.

Q: How does the automated pumping reminder work?

After a job, the system automatically calculates the next service due date (e.g., in 3 years). 30 days prior, it sends a personalized reminder to the customer with a booking link, creating a 'set it and forget it' system for recurring revenue.

Q: What if a caller has technical questions about their system that an AI can't answer?

If the AI detects a complex technical question or if the caller asks to speak to a person, the call is immediately transferred to a designated human expert, like you or your lead technician.

Q: Can the AI help me get more new installation jobs?

Yes. The AI can ask crucial qualifying questions upfront (e.g., 'Is this for a new construction?', 'Have you had a perc test?'). This ensures you receive well-qualified leads, saving you time and preparing you for the sales conversation.

Q: How is this better than a cheap virtual receptionist service?

A standard virtual receptionist can only take a message. Our AI is specifically trained for the septic industry. It integrates with your software, automates reminders, qualifies leads, and sends ETAs. It's an active part of your operations.

Our 24/7 AI-powered receptionist answers every call, distinguishes emergency backups from routine pumping requests, books jobs directly into your calendar, and automates customer follow-ups. Stop losing high-value jobs to voicemail.

Automate Your Front Desk

Plans start at $499/mo — details on the next page.

Want to hear it live? Call our AI Receptionist demo

TRUSTED BY SEPTIC & WASTEWATER PROFESSIONALS NATIONWIDE

+ 15 more septic pros in pilot

Septic Answering Service ROI Calculator

See what missed after-hours calls are costing your septic business.

Avg. Revenue per Emergency Job

Missed Emergency Calls / Month

Monthly Lost Revenue

$3,000

Yearly Lost Revenue

$36,000

A Blocked System at 2 AM is a Problem You Can't Ignore.

When a homeowner has a septic backup, they need help *now*. If your phone goes to voicemail, they're not waiting. They're calling the next company on the list, and you've lost thousands in profitable emergency work.

9/10

callers with a septic emergency will hang up if they reach voicemail and immediately call a competitor.

50%

of new system installation leads are lost due to slow follow-up times and missed qualification calls.

60%

of a service manager's time can be reclaimed from manual scheduling and reminders to focus on technician management and growth.

Your 24/7 Operations Hub

This is more than an answering service; it's a fully automated system that handles your entire customer lifecycle, from emergency calls to recurring maintenance reminders.

24/7 Emergency Call Triage

Our AI instantly answers and identifies true emergencies (backups, alarms) from routine inquiries, prioritizing urgent jobs.

Automated Job Scheduling

For non-emergencies, the AI books pumping, inspection, or quote appointments directly into your calendar based on your rules and availability.

New Installation Lead Qualification

The system asks prospects key questions (new build vs. replacement, soil tests, permits) to ensure your sales team gets highly qualified, ready-to-quote leads.

Automated Customer Communication

Sends appointment confirmations, reminders, "on-my-way" texts, and post-job review requests to keep customers informed and build your online reputation.

Workflows That Run Your Septic Business

We've designed a suite of automations to handle the specific, repetitive tasks that consume your day, freeing you and your team to focus on bigger projects.

Workflow Name & Goal	GHL Trigger(s)	n8n Actions / External APIs	Why It Matters for Septic Pros
1. Emergency Triage (Backup vs. Pumping)	Inbound Call with keywords "backup," "alarm"	Immediately create high-priority task in GHL; Send SMS alert to on-call tech & owner.	Ensures your most profitable emergency jobs get immediate attention, 24/7.
2. Automated Pumping Reminders	Custom Date Field = "Next Pumping Due"	30 days prior, send SMS/Email: "Time for your septic service!" with booking link.	Creates recurring revenue and smooths out your schedule with predictable jobs.
3. New Installation Lead Qualification	"New System Quote" form submitted	Send automated email with a questionnaire (PDFs, permits, etc.); Create GHL opportunity.	Stops you from wasting time on unqualified tire-kickers; preps you for the sale.
4. Technician Dispatch & ETA Text	Job status = "Ready to Dispatch"	Query scheduling software (Jobber/ServiceTitan) for tech availability; Text customer ETA.	Reduces "where are you?" calls and provides a professional customer experience.
5. Post-Job Google Review Drip	Job status = "Completed"	Wait 2 days → SMS with personalized GMB review link; Reminder if no review in 1 week.	Builds your 5-star reputation on autopilot, attracting more local customers.
6. Invoice & Payment Reminder	Job status = "Invoice Sent"	Generate Stripe/QuickBooks invoice; If unpaid after 7 days, send polite SMS reminder.	Gets you paid faster and reduces time spent chasing down payments.
7. County Permit/Inspection Follow-Up	Stage = "Awaiting Permit"	After 14 days, send automated SMS to customer: "Any update on the permit from the county?"	Keeps big installation jobs moving forward without manual follow-up from you.
8. Cross-Sell (Inspections/Additives)	Job tag = "Pumping Complete"	Wait 30 days → Email customer with info on annual inspections or enzyme treatments.	Increases customer lifetime value by educating them on other valuable services.
9. Failed Inspection Re-engagement	Tag = "Inspection Failed"	Wait 3 days → Email with "Common reasons for failure" guide + link to schedule a consultation.	Turns a negative outcome into a valuable, high-trust sales opportunity for repairs.
10. Welcome & Education for New Homeowners	Tag = "New Homeowner"	Trigger a 3-part email drip: 1. Welcome & How a Septic Works. 2. Do's & Don'ts. 3. Pumping Schedule.	Establishes you as the trusted expert for life, capturing a customer when they first move in.

A TRUE PARTNER IN YOUR SEPTIC BUSINESS

"We were drowning in calls and my wife was tied to the phone all day. Now the AI receptionist handles all the routine scheduling and follow-ups. We capture every emergency call, even at 3 AM. It's added at least $5,000 a month to our bottom line."

Dave Miller

Owner, Miller & Sons Septic Services

The "Never Miss an Emergency" Guarantee

We guarantee our AI will answer every call and capture every opportunity. If a legitimate emergency job is ever lost because our system failed to answer or triage the call correctly, we'll credit you for the month. Cancel anytime after your pilot—no long-term contracts.

Your Questions, Answered

Common questions from septic professionals.

1. How does the AI handle a panicked homeowner with a real septic backup?

The AI is trained to listen for keywords like "backup," "sewage," "alarm," "emergency," or "overflow." Upon hearing these, it immediately escalates. Its primary action is to send an instant, high-priority SMS alert to your on-call technician's phone with the caller's info. It can also be configured to immediately attempt to transfer the call to you or your lead tech directly.

2. Can this integrate with my scheduling software like Jobber or ServiceTitan?

Yes. Integration is at the core of what we do. We have robust connections with most major field service management platforms. When the AI books a routine pumping job or an inspection, it will check your team's real-time availability in your scheduling software and create the new job record automatically, eliminating double entry.

3. How does the automated pumping reminder work? Do I have to enter everything manually?

You don't. When you complete a pumping job, you simply tag the customer in our system (or your integrated FSM software). The system automatically calculates their next due date (e.g., in 3 years) and sets the reminder. 30 days before that date, the customer automatically gets a personalized email or text from you, suggesting they book their next service. It's a "set it and forget it" system for generating recurring revenue.

4. What if a caller has technical questions about their system that an AI can't answer?

The AI is designed to handle the 80% of calls that are routine (scheduling, basic questions). For the other 20%, it knows its limits. If a caller asks complex technical questions, uses keywords the AI doesn't recognize, or simply says "I need to talk to a person," the call is immediately transferred to a designated human expert (like you or your lead technician) to handle.

5. Is the system difficult to set up?

No, our guided pilot program is a completely "done-for-you" service. Our team works with you to learn your business processes, customize the AI's scripts, define your scheduling rules, and set up all the integrations. We handle all the technical work so you can focus on running your business.

6. How is this better than a cheap virtual receptionist service from overseas?

A standard virtual receptionist can only take a message. They don't understand the difference between a septic pump and a sump pump. Our AI is specifically trained for your industry. It integrates with your software, automates reminders, qualifies leads, and sends ETAs. It's an active part of your operations, not just a passive message taker.

7. Can the AI help me get more new installation jobs?

Yes. The New Installation Lead Qualification workflow is designed for exactly this. When a potential customer calls about a new system, the AI asks crucial qualifying questions upfront (e.g., "Is this for a new construction or replacing an old system?", "Have you had a percolation test done?"). This information is packaged and sent to you, so you're fully prepared for the sales conversation and not wasting time on tire-kickers.

8. What if I want to change the script or how it schedules jobs?

You have full control. While we set everything up for you initially, you can easily request changes to call scripts, scheduling rules, or automated messages at any time. Our goal is to make the system a perfect reflection of how you want your business to run.

Ready to Modernize Your Septic Business?

Get the peace of mind that every call is answered professionally, every emergency is captured, and your schedule is booking itself.

Start Your Guided Pilot Today

Plans start at $499/mo — no long-term contracts.